Shipping policy
SHIPPING POLICY
Processing Time Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
Average Shipping Methods & Delivery Times
- Standard Shipping (5-7 business days): $5.99
- Expedited Shipping (2-3 business days): $12.99
- Overnight Shipping (1 business day): $24.99
- Free Standard Shipping: Available on orders over $75
Shipping Destinations We currently ship within the United States and Canada. International shipping may be available upon request - please contact us for rates and delivery times.
Order Tracking Once your order ships, you'll receive a tracking number via email. You can track your package using this number on the carrier's website.
Shipping Costs Shipping costs are calculated based on package weight, dimensions, and destination. Final shipping costs will be displayed at checkout before you complete your purchase.
Special Items Some eco-friendly products may require special handling or have longer processing times. Any delays will be communicated via email.
Damaged or Lost Packages If your package arrives damaged or goes missing, please contact us within 48 hours of the expected delivery date. We'll work with the carrier to resolve the issue promptly.
Contact Us For shipping questions, contact us at liveenchantedeco@gmail.com or 660-238-5245.